If you were to buy directly from the supplier, the price would be quite high, which could make it difficult for you to access high-quality products. So why not “group buy” and share the cost together? With this in mind, Theme Group Buy offers a group purchasing model, allowing everyone to access high-quality products at affordable prices.

All products, such as plugins and themes, are purchased directly from the supplier’s website by Theme Group Buy with the highest product packages or with GPL licenses. This means that when we buy these products, we have the right to share the software in ways that we choose..

We guarantee that all of our products are 100% genuine. Every plugin and theme is purchased directly from the supplier’s website, and we only redistribute them without making any modifications or adjustments to the products. Therefore, all products are original, and you can verify them using any tool if you wish.

Unfortunately, NO. If you wish to request technical support from the plugin or theme manufacturer, you must purchase the product directly from their website, where they will assist you through your registered account.

However, when you purchase a theme or plugin from Theme Group Buy, we can provide technical support to the best of our ability. Additionally, if needed, we can submit a support ticket to the manufacturer on your behalf.

So, don’t hesitate to contact us if you need assistance!

Once the payment is successfully confirmed, you will receive the product immediately. To access the theme or plugin, please go to MY ACCOUNT ➜ DOWNLOADS.

➤ NOTE: If you have not received the theme or plugin in your account within 15 minutes after payment, please contact us for assistance.

The 1-year period is calculated as 365 days. The usage period starts from the day your order is completed.

The usage period refers to the time during which you can download and receive updates for the latest version. After the usage period ends, you can still use the themes or plugins you’ve purchased. However, once the usage period expires, the products will be removed from your account, and you will no longer be able to receive updates or download them again. Therefore, we recommend downloading the themes or plugins you’ve purchased before the expiration date.

All products are regularly updated directly from the provider. However, due to the large number of products, there may occasionally be omissions during the update process. If your product happens to not be updated, please feel free to contact us for assistance in updating it.

Please don’t worry and simply ignore this request. For WordPress theme or plugin products, the license is only required for technical support from the manufacturer or automatic updates. Therefore, there’s no need to worry, as the product will still function properly and fully without the license.

Depending on the specific product, most products will NOT come with a key. However, there may be some products that include a key for activation, while others may require purchasing a key separately.

As mentioned earlier, the product will still function properly and fully without the key. The key is only needed for updates to new versions, and this will be handled by Theme Group Buy on your behalf.

Updates are released by the manufacturer. When a new version is available, you can return to our website, log in, and download the latest version to your computer. Then, replace the old version with the new update.

The difference with Theme Group Buy compared to other platforms is our “Satisfaction Guarantee” policy. Confident in the quality of our genuine products, we offer a refund within 07 days from the date of order completion. However, refunds must comply with the established guidelines.